Shipping Policy

MKAACF provides worldwide shipping for carbon fiber automotive components. As our products vary in size, packaging requirements and destination, the applicable shipping method, cost and delivery timeframe may differ by order.

We select each shipping solution based on product dimensions, transportation safety, destination and delivery efficiency. Oversized or specially packaged products may require an individual shipping quotation.

In-stock products are generally dispatched within 2–5 business days after payment confirmation.

Made-to-order, customized, newly released or temporarily unavailable products generally require 5–10 business days for processing. Certain special-production products may require 10–30 business days, as stated on the relevant product page or confirmed separately.

Processing time does not include international transit time.

Shipping charges are determined by:

• Product dimensions and billable weight
• Packaging requirements
• Destination country and postal code
• Available air, sea or dedicated-line services
• Oversized and remote-area surcharges

Wooden frame, wooden crate or reinforced packaging requirements.

Depending on the product and destination, orders may be shipped by international express, air freight, dedicated cross-border line, sea freight, postal service or local final-mile delivery.

Where several shipping solutions are available, MKAACF will select a suitable option based on the shipping fee paid, expected delivery time and product protection requirements.

Customers requiring a specific carrier or shipping method should contact us before ordering. Additional charges may apply.

Certain products, including Hood, Trunk Lid, Fender, Full Aero Kit and large Body Kit products, may require reinforced packaging, a wooden frame, a wooden crate or special freight arrangements.

For these products, the website may display:

Contact Us for a Shipping Quote

The final quotation may include:

• Reinforced packaging costs
• Wooden frame or wooden crate costs
• Oversized handling charges
• Special freight or truck-delivery charges

Remote-area surcharges.

The quoted shipping fee must be confirmed before dispatch.

Standard international delivery generally takes approximately 8–15 business days after dispatch.

Large, oversized, multi-stage or remote-area shipments may require approximately 20–30 business days.

Delivery estimates are provided for reference only and may be affected by customs clearance, carrier delays, weather, public holidays, peak seasons, remote-area delivery or circumstances outside our reasonable control.

Tracking information will normally be sent by email within 24–48 hours after dispatch.

Some oversized orders use multiple transportation stages. In these cases, the initial tracking number may cover international transport, while a separate final-mile tracking number may be issued after customs clearance or transfer to a local carrier.

Tracking updates may require additional time to appear after dispatch.

Customers must provide a complete and accurate delivery address, postal code, telephone number and email address.

Address-change requests must be submitted as soon as possible. Changes are not guaranteed once the order has entered production, packaging or carrier processing.

After dispatch, address corrections may be unavailable or subject to carrier redirection fees. Additional costs caused by incorrect or incomplete customer information may be charged to the customer.

Unless expressly stated otherwise on the product page or at checkout, product prices and shipping charges do not include:

• Import duties
• VAT or sales tax
• Customs-clearance charges
• Brokerage fees

Destination handling or storage charges.

Most international orders are shipped on a DAP — Delivered at Place basis. The recipient is responsible for completing customs clearance and paying any charges required by the destination country.

The carrier, customs broker or local authority may contact the recipient for identification, payment information, tax payment or other clearance documents.

Customs requirements and charges vary by country. Customers are advised to consult their local customs authority before ordering.

If the recipient refuses to pay customs charges, fails to provide required information or does not collect the shipment, the order may be returned, held, abandoned or disposed of under carrier and customs rules.

To the extent permitted by applicable law, the customer will be responsible for costs arising from the failed clearance, including:

• Return shipping
• Original outbound shipping
• Customs and brokerage charges
• Storage fees

Disposal or handling fees.

If the product is returned to MKAACF in unused, uninstalled and resalable condition, an eligible refund may be issued after applicable costs have been deducted.

If the product cannot be returned or is no longer suitable for resale, a refund may not be available.

Customers should inspect the outer packaging before accepting delivery.

If visible damage is found:

• Ask the carrier to note the damage where possible
• Photograph the complete package before opening
• Keep the shipping label and all packaging materials
• Record an unboxing video where possible

Contact MKAACF within 48 hours after delivery.

Supporting evidence should be completed within 7 calendar days after the initial report.

Do not install, drill, bond, repair or dispose of a damaged product before receiving instructions from our customer service team.

If tracking has not updated for an unusual period, please contact us with your order number.

We will request an investigation from the relevant logistics provider. A shipment will only be considered lost after the carrier has completed its investigation or formally confirmed the loss.

Where a shipment is confirmed lost, MKAACF will provide an appropriate remedy, which may include replacement, reshipment or refund.

For shipping support, please contact:

Email: [email protected]

WhatsApp: +1(716)784-4320

We normally response within 24 hours

Nothing in this policy limits any consumer right or remedy that cannot legally be excluded under applicable law.